Partnering with a home services concierge is an investment in your time, peace of mind, and lifestyle. We’ve gathered the most common questions we hear from discerning homeowners—along with honest, straightforward answers to help you feel fully informed and confident moving forward.
We act as your trusted home service connector. After a quick welcome call and home audit, we give you access to a curated list of vetted local pros—so you always know who to call when something needs fixing.
Your setup includes your initial home audit, personalized service providers for your current needs, and exclusive access to our full network. The monthly fee covers ongoing access, service audits, seasonal updates, and member discounts.
Yes. Every provider is carefully vetted for quality, reliability, and fair pricing—and reviewed annually. We don’t accept kickbacks or charge vendors to be featured.
Everything from lawn care and pest control to electricians, plumbers, cleaners, Christmas light, mobile auto detailing, landscape design, and more. If it keeps your home running or enhances your lifestyle, we probably have someone for it.
Yes. While we don’t dispatch emergency crews ourselves, we give you 24/7 access to vetted providers who can respond when it matters most.
We’re not a lead-selling platform. Our network is invitation-only, local-first, and based on quality—not who pays to play.
Each year, we review your recurring services to ensure you’re still getting fair pricing. If we spot a better deal, we let you know.
Most members save over $5,000 per year through our audits, discounts, and preventative care—plus over 25 hours of time.
Yes. Many of our vetted pros offer guarantees. We only refer providers with a proven track record of standing behind their work.
Usually within 24 hours. Many of our clients get matched the same day, depending on the urgency and the type of service.
Nope. You’re always free to choose. We give you reliable options, but the final decision is always yours.
That’s great! Eden is here to fill gaps, offer alternatives, or serve as your backup plan when new needs pop up or old relationships fall through.
That’s totally fine. Eden is designed to be there when you need it—whether that’s monthly or only during emergencies. The peace of mind is worth it.
No. You stay in full control. We connect you with trusted providers and give you the tools to manage them directly—no middleman, no markups.
Usually within 24 hours. Many of our clients get matched the same day, depending on the urgency and the type of service.
Sure! If you already have a few trusted pros, we’re happy to work with them—provided they meet our standards. Or we can tap into our network of vetted, high-quality home service vendors to take care of everything for you.
Yes. No contracts, no pressure. You can cancel at any time—but we think you’ll love the value.
We send curated updates and deal alerts a few times a year—just enough to keep you informed without spamming your inbox.
Yes. Right now, we exclusively serve homeowners in the Dallas–Fort Worth area so we can maintain a high standard of quality and local expertise… but we have future plans to expand!
Eden Home Concierge simplifies homeownership for busy families by connecting you with trusted, vetted professionals for everything from lawn care and housekeeping to repairs and seasonal upkeep. We take the guesswork out of finding the right help—and make it easy to schedule services through one reliable point of contact. You stay in control. We make it effortless.
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